Medical Emergency

Should a medical emergency situation develop which requires immediate intervention by trained personnel, proceed as follows:

  • Call 911. Reassure the injured person that help is on the way. Remain calm and provide the following information:
    • Nature of medical emergency.
    • Building name and address.
    • Exact location and name of sick or injured person.
      • Note: Do not hang up until the emergency operator does so.
  • Call the Management Office at (626) 813-2525 and provide the following information:
    • Your name and company name.
    • Nature of medical emergency.
    • Exact location and name of sick or injured person.
    • Whether or not you have called for trained assistance.
    • A number where you can be reached.
  • Direct any on-lookers away from the area of the injured person. Clear the area of any objects that might impede the rescue or interfere with emergency personnel.
  • Remain with the victim. Do not move the victim unless there is immediate danger of further injury. Keep the victim comfortable and warm.
  • Designate a responsible person to do the following:
  • Wait at the building's main entrance for medical personnel. When they arrive, direct them to the injured person.
  • Whenever possible, have an elevator standing for the rescue team.

Note: CPR training and first aid courses are available through your local American Red Cross and are sometimes offered through the Management Office. All occupants are encouraged to participate.

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